1008 N. Cunningham Ave.
●
Urbana, IL 61802
●
217-367-9481
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About PDR
Maintenance
Scheduling
Services Provided
About The Owner
Directions
phone:
(217) 367-9481
fax:
(217) 367-9057
Scheduling
Before coming in, it would be great if you would either download
this form
, fill it out, and bring it in, or...
You can just fill out the form below.
Customer Service Request
Name:
Email Address:
Phone:
Year:
Make:
Model:
Mileage:
Date:
Starting Problems:
Will not crank
Cranks, but won't start
Starts, but takes a long time
Engine Problem:
Quits right after starting
Quits when put in gear
Quits right after vehicle comes to a stop
Quits during steady driving speed
Quits while idling
Quits during acceleration
Quits when parking
Poor Idling Conditions:
Idle speed too slow at all times
Idle speed too slow with A/C on
Idle speed too fast
Idle speed rough or uneven
Idle speed fluctuates up and down
Poor Running Conditions:
Runs rough
Lacks power
Hesitates or stumbles on acceleration
Bucks and jerks
Engine knock, pings, rattles
Backfires
Poor fuel economy
Misfires or cuts out
Surges and/or chuggles
Dieseling or run-on
Engine light always on
Engine light on occasionally
Fuel, gas, or sulfur smell
Auto Transmission Problems:
Improper shifting - early
Improper shifting - late
Changes gear randomly on its own
Vehicle does not move when in gear
Poor Handling:
Pulls to right
Pulls to left
Hard steering
Vehicle shakes and/or vibrates while moving
Are there any noise problems?
Are there any odor problems?
Problem frequency:
Always
Often
Occasionally
Usually occurs:
Morning
Afternoon
Anytime
Engine temperature:
Cold
Warm
Hot
Vehicle speed:
Low
Cruising
High
Outside weather:
Cold
Warm
Hot
Wet/Rainy
Fog
Snow
Dust/Dirt
Dry
Humid
Driving conditions during occurance:
Short - less than 2 miles
2-10 miles
Long - more than 10 miles
Stop and go
While turning
While braking
At gear engagement
With A/C operating
While headlights on
During acceleration
Mostly downhill
Mostly uphill
Mostly level
On curves
Rough road
Driving habits:
Drive hard before engine warm
Allow engine to warm
Mostly city driving
Highway
Park vehicle inside
Park vehicle outside
Mile you drive per day:
Less than 10
10-50
More than 50
Fuel octane:
Low
Mid
High
Anything else?
